Go to main content of the website
1-855-986-2211Book now

MISSION AND VALUES

Hôtels Accents' mission is to offer "unforgettable trips and experiences showcasing the Magdalen Islands' unique culture." With this aim in mind, Groupe Accent is guided by the values of hospitality, commitment, excellence, innovation and mutual assistance.

We strive to make Hôtels Accents an international leader recognized for its guest experience in order to ensure top performance in markets outside Quebec. Our goal is to make the Magdalen Islands a sought-after destination for international travellers by offering high-quality products and services known around the world. 

Hotels Accents' mission, hardly unique in its niche, yet very important in the eyes of the current hard-working management team, is to offer "unforgettable trips and experiences showcasing the Magdalen Islands' unique culture." 

Everything to please you

We seek to create and offer unforgettable trips for our tourism and business customer bases alike, exceed their expectations and have them discover and appreciate our Island touch through access to local products, the ambiance of the place, the employees' kind and welcoming spirit, as well as our services and packages.

 

Being THE reference in excellence

We strive to make Hôtels Accents an international leader recognized for its guest experience in order to ensure top performance in markets outside Quebec. Our goal is to make the Magdalen Islands a sought-after destination for international travellers by offering high-quality products and services known around the world.

 

With this aim in mind, Groupe Accent is guided by the values of hospitality, commitment, excellence, innovation and mutual assistance. The main values promoted by Hôtels Accents and their teams are:

-

  • Outstanding customer service

    You are important to us and we want to give you the best service possible. Our goal: to exceed your expectations and mark your stay positively!

  • Concern for the social environment

    The well-being of our employees and our clients is more than important, as is their development and the development of the Madelinot social milieu.

  • Innovation and openness to change

    We remain on the lookout for new technologies and innovation in the field. To be always open to the best service we must also be open to new improvements.

  • Loyalty, commitment and team spirit

    We are loyal to each other and we live up to our commitments. We share the same goals and work as a team to provide the best customer service.

  • Training and skills upgrading

    In order to optimize your experience as well as to be constantly improving, we make sure that our staff are constantly in new learning or development to make the job always more stimulating and the level of services always higher!

  • Business development

    Hotels Accents are concerned to work with as many local actors as possible. As much on our table as during our packages, the whole Madelinian offer is highlighted in order to make our pairs shine with us!