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MISSION AND VALUES

Hôtels Accents' mission is to offer "unforgettable trips and experiences showcasing the Magdalen Islands' unique culture." With this aim in mind, Groupe Accent is guided by the values of hospitality, commitment, excellence, innovation and mutual assistance.

We strive to make Hôtels Accents an international leader recognized for its guest experience in order to ensure top performance in markets outside Quebec. Our goal is to make the Magdalen Islands a sought-after destination for international travellers by offering high-quality products and services known around the world. 

Hotels Accents' mission, hardly unique in its niche, yet very important in the eyes of the current hard-working management team, is to offer "unforgettable trips and experiences showcasing the Magdalen Islands' unique culture." 

Everything to please you

We seek to create and offer unforgettable trips for our tourism and business customer bases alike, exceed their expectations and have them discover and appreciate our Island touch through access to local products, the ambiance of the place, the employees' kind and welcoming spirit, as well as our services and packages.

 

Being THE reference in excellence

We strive to make Hôtels Accents an international leader recognized for its guest experience in order to ensure top performance in markets outside Quebec. Our goal is to make the Magdalen Islands a sought-after destination for international travellers by offering high-quality products and services known around the world.

 

With this aim in mind, Groupe Accent is guided by the values of hospitality, commitment, excellence, innovation and mutual assistance. The main values promoted by Hôtels Accents and their teams are:

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  • Outstanding customer service

    You are important to us and we want to give you the best service possible. Our goal: to exceed your expectations and mark your stay positively!

  • Concern for the social environment

    The well-being of our employees and our clients is more than important, as is their development and the development of the Madelinot social milieu.

  • Innovation and openness to change

    We remain on the lookout for new technologies and innovation in the field. To be always open to the best service we must also be open to new improvements.

  • Loyalty, commitment and team spirit

    We are loyal to each other and we live up to our commitments. We share the same goals and work as a team to provide the best customer service.

  • Training and skills upgrading

    In order to optimize your experience as well as to be constantly improving, we make sure that our staff are constantly in new learning or development to make the job always more stimulating and the level of services always higher!

  • Business development

    Hotels Accents are concerned to work with as many local actors as possible. As much on our table as during our packages, the whole Madelinian offer is highlighted in order to make our pairs shine with us!

THE MAGDALEN ISLANDS

12 ,000 inhabitants, 205 square kilometres, in the heart of the Gulf of St. Lawrence

Tourism on the Magdalen Islands

The Magdalen Islands are a prime tourist destination, a dream vacation spot for many Quebecers, as well as for a growing number of foreigners. It isn't a place to stop on the way to one's final destination—it is the destination, and a sought-after one at that!

Unique in character: “On the Magdalen Islands, time isn't measured by clocks, but by moments!”

The Magdalen Islands offers not only a complete change of scenery but also a truly different pace of life. In the heart of the Gulf of St. Lawrence, this lush archipelago rimmed with white sandy beaches and red cliffs attracts tourists like a magnet. Known for their warm welcome, the locals, known as Madelinots reveal their authenticity and know-how in their cuisine, where seafood takes centre stage.

 

Wind sports, boat trips, hunting, fishing and walks of every type will fill your days! The Magdalen Islands consist of seven inhabited islands, 300 kilometres of beaches, numerous caves and cliffs, breathtaking landscapes and oceanside sunsets.

This archipelago features dunes, charming little houses, important fishing ports and refreshing salt air.

On these islands you can gaze out over an endless expanse of ocean and soak up the rich culture that keeps Magdalen Island history alive.

Hôtels Accents

Formed in 1999 by the merger of Château Madelinot and Auberge Madeli, Hôtels Accents now boasts two hotels, a restaurant, unique and diversified services, and a staff topping 95 employees.

The organization prioritizes cooperative values in serving tourists from all over the world and in supporting and promoting local Magdalen Island business owners.

Château Madelinot has 118 rooms and Auberge Madeli has 61.

Resto Bistro Accents, part of Château Madelinot, is proud to offer a menu whose main focus on local products. Its dining room can accommodate up to 80 guests and its catering hall has space for 120 diners.

Hôtels Accents is a team committed to serving you by going above and beyond your expectations. These welcoming hotels are the core of tourist activity on the MAGDALEN ISLANDS.

Our stars

When you meet members of our staff at Hôtels Accents, you'll surely notice a series of little starfishes on their work uniforms. Somewhat similar to ranks, our stars reflect our employees' good deeds.

10 years of service = 1 star

1 personal investment for an especially satisfied guest = 1 star

1 initiative that significantly benefits the company = 1 star

1 pushing one's limits, taking a new approach or stepping out of one's comfort zone in the course of one's job = 1 star


Introduced in 2017, the employee recognition program is our way of thanking our employees for their dedication by reminding them that they are the key to the success of each and every one of us!